abb99 Terms & Conditions

These terms and conditions ("Terms") form a binding agreement between the abb99 platform ("Platform", "we", "our") and any user ("you", "member", "user"). By creating an account or using abb99, you are giving your full consent to these Terms.

For the purposes of these Terms, the following definitions apply:

• "Platform" refers to the abb99 website, mobile version, and all related services.
• "User" refers to any person who is registered on abb99 or is in the process of registering.
• "Account" refers to a user's registered personal profile.
• "Funds" refers to money deposited into or earned through an account.
• "Bonus" refers to credits provided as a promotional benefit.
• "Bet" refers to money placed on a game or event.

abb99 reserves the right to amend these Terms at any time. Users will be given appropriate notice of any significant changes. Continued use of the platform after any changes will be taken as acceptance of the revised Terms.

Age Requirement & Eligibility Conditions

To use the abb99 platform, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be a permanent or temporary resident of Bangladesh.
• You are of sound mind and have the legal capacity to make your own decisions.
• You have not already been banned from abb99 for any reason.
• Online gaming is not prohibited under the laws applicable to your current location.

Registration Process

Each user may create only one account. Operating multiple accounts for the same person is strictly prohibited. During registration, you must provide accurate and complete information, including:

• Full legal name (matching your national ID card).
• Correct date of birth.
• Active mobile number and email address where applicable.
• Your own mobile banking number (which you will use as a payment method).

If false or misleading information is provided, account verification will fail and funds may be withheld.

abb99 may request documents for identity verification where necessary. This process is essential to ensure the security of funds and the integrity of the platform.

Acceptable Documents for Verification

• National ID card (NID) or smart card.
• Passport (with valid expiry date).
• Birth registration certificate (for age verification only).

Account Security Responsibility

It is entirely your responsibility to keep your account password and login details confidential. You are accountable for all activity carried out through your account. If you believe your account is being used without authorization, contact [email protected] immediately.

Deposit Rules

Accepted payment methods for depositing funds on abb99 are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200 for each method.

• You must use your own mobile banking account when making a deposit.
• Deposits from third-party accounts are not accepted.
• The deposited amount will be credited to your account immediately.
• Keep the reference number for every transaction.

Withdrawal Rules

The minimum withdrawal amount is ৳1,000. After verification is complete, funds are generally sent within 30 minutes to 3 hours.

• Withdrawals will only be sent to the mobile banking number that was used at the time of deposit.
• All applicable wagering conditions must be met before a withdrawal.
• Withdrawals may be held if verification is incomplete.
• Withdrawals may be delayed for review in cases of suspicious activity.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000. Depositing ৳42,000 or more will earn the maximum bonus of ৳20,000, giving a total balance of ৳62,000.

Wagering Conditions

To withdraw winnings earned from a bonus, specific wagering conditions must be met. The wagering requirement for the welcome bonus is 15 times the bonus amount. That means a ৳1,000 bonus requires ৳15,000 in bets — this wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus.

• A bonus is applicable only once per account.
• The bonus cannot be withdrawn before the wagering requirement is met.
• Wagering conditions must be met within a specified period.
• Any game restrictions on bonus use will be noted on the promotions page.
• abb99 reserves the right to modify or withdraw the bonus program.

VIP Program

Regularly active members may be promoted to abb99's VIP program. The VIP program is divided into three tiers:

• Bronze: Up to 0.5% weekly cashback.
• Silver: Up to 1.0% weekly cashback.
• Gold: Up to 1.5% weekly cashback.

Promotion to each tier depends on the user's activity and contributions. Full details of VIP benefits are available on the dedicated page of the platform.

abb99 offers various gaming services including cricket betting, live casino, and slot games. Specific rules apply to each game or event.

General Rules for Sports Betting

• Once a bet is confirmed, it cannot be cancelled.
• If an event is cancelled or abandoned, the bet amount will be refunded.
• If incorrect odds are displayed due to an administrative error, abb99 reserves the right to correct them.
• In cases of suspicious results, payment may be delayed pending investigation.

Casino Gaming Rules

• All games are operated through technology to ensure fair play.
• If a game is interrupted mid-session due to a technical issue, it will be settled in accordance with the relevant policy.
• Any attempt to manipulate game results will result in immediate account termination.

abb99 is committed to maintaining a fair and safe gaming environment. The following conduct is strictly prohibited:

• Operating multiple accounts or accessing another person's account.
• Artificial or fabricated activity for the purpose of obtaining bonuses.
• Placing bets using automated software or bots.
• Attempting to exploit technical vulnerabilities in the platform.
• Money laundering or other unlawful financial activities.
• Harassing other users or staff.
• Registering using a false identity or documents.

Account Review Process

If an account is suspended, the user may submit a review request by email to [email protected]. abb99 will review each request and communicate its decision. However, in cases of serious violations, a review may not be available.

abb99 places the highest priority on responsible gaming. Gaming is a form of entertainment — it should not be treated as a source of income.

• Do not place bets beyond your means.
• Do not place further bets in an attempt to recover lost money.
• If needed, request that limits be set on your abb99 use or that your account be temporarily closed.
• Contact us for support with any gaming-related concerns.

For detailed responsible gaming guidelines, please visit our Responsible Gaming page.

abb99 takes the privacy of users' personal information very seriously. Our platform uses SSL encryption technology to keep all data secure.

• User information is not sold to any third party.
• Data may be analysed on a limited basis for the purpose of improving the service.
• Information may be provided to relevant authorities under legal obligations.
• The user may request correction or deletion of their information.

The complete policy on data protection can be found on our Privacy Policy page.

abb99 provides its services on a "best-effort basis" and always strives to ensure the reliability of the platform. However, standard limits of liability apply in certain matters:

• Limited liability for losses caused by technical failures or issues with third-party services.
• abb99 is not responsible for any bets lost due to internet connection disruptions.
• abb99 is not responsible for issues caused by the user's own device or software.
• abb99 is not responsible for service interruptions due to force majeure events (natural disasters, government directives, etc.).

abb99 reserves the right to modify, suspend, or discontinue any part of its services at any time.

Account Closure by the User

You may request to close your account at any time. In this case:

• Any remaining valid funds must be withdrawn before the account is closed.
• Bonus balances are withdrawable only if all applicable wagering conditions have been met.
• Re-opening an account after closure is subject to specific conditions.

Account Closure by abb99

If an account is closed for business reasons other than a breach of terms, valid funds will be returned. If closed due to a breach, the return of funds will be subject to investigation.

If a dispute arises between abb99 and a user, an attempt will first be made to resolve it through discussion.

Complaint Submission Process

• Step 1: Contact the support team directly via live chat.
• Step 2: If the issue is not resolved, send a detailed email to [email protected].
• Include transaction details, dates, and a full description in the complaint.
• abb99 will review each complaint as promptly as possible.

If you have any questions or need clarification on any part of these terms, feel free to contact our support team. abb99 is always committed to transparent, fair, and responsible conduct.